Recently, customers have observed sparking when testing motors separately, raising concerns about product safety. We take this feedback very seriously and would like to clarify the nature of this phenomenon and its impact on safety.
Causes of Spark Phenomenon
Sparks observed during separate motor testing are typically caused by:
- Brush-commutator contact: In DC motors, contact between brushes and the commutator is a common cause of sparking. This is a natural phenomenon in normal motor operation.
- Motor start-up: Momentary high current during start-up can cause brief sparking.
- Test environment influence: Non-standard test environments may produce electrical phenomena different from normal operating conditions.
Safety Assessment
While observing sparks may be concerning, it doesn’t necessarily indicate safety issues with the motor or fan:
- Normal operating conditions: In normal fan assembly and use, this sparking is usually not visible and doesn’t affect product safety.
- Safety testing: Each of our fans undergoes rigorous safety tests before leaving the factory, including high-voltage testing. This ensures product safety under normal use conditions.
- Insulation protection: Product design includes necessary insulation and protective measures to prevent potential electrical hazards.
Our Quality Assurance
- Strict production process: Our production follows stringent quality control standards, ensuring every component meets safety requirements.
- Comprehensive testing: Besides individual component tests, we conduct full-unit testing to ensure product safety and reliability under actual working conditions.
- Continuous improvement: We constantly collect user feedback and optimize product design and production processes accordingly.
Recommendations and Precautions
- Avoid non-professional disassembly: We advise customers against disassembling products for testing, as this may lead to misinterpretation or unnecessary concerns.
- Correct usage: Please use the fan according to the product manual, which is the best way to ensure safety.
- Regular maintenance: We recommend periodic checks and maintenance according to the suggested schedule to ensure long-term safe use.
- Professional support: If you have any questions or need to conduct tests, please contact our technical support team. Our professionals will provide accurate guidance and support.
Conclusion
Sparks observed during separate motor testing are, in most cases, normal and should not be viewed as an indicator of product safety issues.
Our products strictly adhere to safety standards in design, production, and testing processes.
However, we greatly appreciate customer feedback as it helps us continuously improve product quality and user experience.
If you have any further questions or need additional clarification, please feel free to contact our customer service team. Your safety and satisfaction are always our top priorities.
